We collect information that you provide directly to us and information that we gather automatically when you use our comparative company analysis platform.

Personal Information You Provide

• Name, email address, and contact information when you register
• Company information and business details for analysis purposes
• Payment information for subscription services
• Communication preferences and feedback you share with us
• Professional background and industry expertise details

Automatically Collected Information

• Usage patterns and interaction data with our analysis tools
• Device information including browser type and operating system
• IP address and general location information
• Session duration and pages visited on our platform
• Search queries and report generation activities

Your information helps us provide better financial analysis services and maintain the security of our platform. We use your data for specific business purposes that directly benefit your experience.

We respect your data ownership and only share information when necessary to provide our services or when required by law. Your financial analysis data remains confidential.

Service Providers

We work with trusted third-party service providers who help us operate our platform. These include payment processors, cloud hosting services, and data security providers. All service providers sign strict confidentiality agreements.

Legal Requirements

We may disclose your information if required by Thai law, court orders, or regulatory authorities. We will notify you of such requests unless prohibited by legal requirements.

Business Transfers

If Lumix Ignitra undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before any such transfer occurs.

Under Thailand's Personal Data Protection Act (PDPA) and international privacy standards, you have specific rights regarding your personal information. We make it easy for you to exercise these rights.

Your Right	What This Means	How to Request
Access	View what personal data we have about you	Email us with your account details
Correction	Update incorrect or incomplete information	Use account settings or contact support
Deletion	Request removal of your personal data	Submit deletion request via email
Portability	Receive your data in a usable format	Request data export from support
Restriction	Limit how we process your information	Contact us with specific restrictions

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Your financial data deserves the highest level of protection.

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Advanced firewall protection and intrusion detection systems
• Regular security audits and vulnerability assessments
• Secure data centers with 24/7 monitoring
• Multi-factor authentication for account access

Organizational Measures

• Staff training on data protection and privacy requirements
• Limited access to personal data on a need-to-know basis
• Regular backup procedures and disaster recovery planning
• Incident response procedures for potential security breaches
• Annual privacy impact assessments and policy updates

Despite our security measures, no system is completely secure. If you notice any suspicious activity on your account, please contact us immediately.

We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on business and legal requirements.

Retention Periods

• Account Information: Retained while your account is active plus 3 years after closure
• Financial Analysis Data: Stored for 7 years to comply with Thai financial record-keeping requirements
• Communication Records: Kept for 3 years for customer service and legal purposes
• Usage Analytics: Anonymized after 2 years and retained for platform improvement
• Payment Information: Processed payment data is not stored on our servers

Deletion Process

When retention periods expire or you request deletion, we permanently remove your data from our active systems. Some information may remain in backup systems for up to 90 days before complete deletion occurs.

While Lumix Ignitra operates primarily in Thailand, some of our service providers are located in other countries. We ensure appropriate safeguards are in place for any international data transfers.

Transfer Safeguards

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions recognizing equivalent protection levels
• Additional security measures for data in transit and at rest
• Regular compliance monitoring of international service providers

Countries where we may transfer data include Singapore, Japan, and European Union member states, all of which maintain strong data protection standards.

We use cookies and similar technologies to improve your experience on our platform and understand how our services are used. You can control cookie settings through your browser preferences.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality and security
• Performance Cookies: Help us understand how users interact with our analysis tools
• Preference Cookies: Remember your settings and customization choices
• Security Cookies: Detect suspicious activity and protect your account

We do not use advertising cookies or share cookie data with marketing companies. All cookies are used solely to improve our financial analysis services.